Booking Terms

Weather Conditions

  • The vessel “Huronic” has indoor and outdoor seating with a canopy to protect from the elements however, ALL CRUISES ARE SUBJECT TO WEATHER CONDITIONS AT THE TIME OF SAILING.
  • Collingwood Charters reserves the right without liability to cancel, delay, shorten or change cruise schedules and routes when in its judgement, circumstances warrant
  • In the event of bad weather please phone 705-443-1124 for details and revisions to published sailing times.
  • The cruise will still operate in light rain
  • In strong winds the route may be adjusted or restricted to cruising within the harbour.
  • * Always provide a direct contact for last minute cancellations*

Arrival & Departure

  • All bookings must be paid in full prior to departure
  • All passengers must arrive at least 20minutes prior to departure time
  • Parking is available for a fee at the municipal parking lots. Click the following link to find parking nearby. Click here to view the location of the various parking lots downtown Collingwood.

Reservations & Cancellations

  • Reservations are recommended for all sightseeing tours & required for sunset cruises
  • Reservations are required a minimum of one week in advance for all dinner cruises, group wine/beer tastings and private charters.
  • Reservations will only be confirmed on receipt of full payment for all cruises on receipt of a $500 deposit for private charters

Sightseeing Tours, Wine Tastings & Dinner Cruises

  • ALL cruise tickets are non-refundable.
  • For Sightseeing Tours & Sunset cruises changes to date/time are permitted up to 72 hours before the cruise subject to availability and restricted to the current operating season.
  • For Dinner Cruises, wine/beer tastings changes to date are permitted up to one week before the cruise subject to availability and restricted to the current operating season. You are welcome to send someone else in your place if Collingwood Charters is notified of the change.
  • In the unlikely event that the tour must be cancelled by Collingwood Charters the customer will have the option of re-booking for an alternate date or taking a full refund.
  • Collingwood Charters reserves the right to cancel any cruise where the minimum number of passengers is not reached. Sightseeing tours will run with a minimum of 6 passengers. Sunset Cruises require a minimum of 10 passengers & dinner cruises requires a minimum of 20 passengers to operate. In such cases where there are insufficient passenger numbers, Collingwood Charters will give the customer a full refund.
  • If the vessel is unable to depart for a dinner cruise due to weather conditions the dinner may be held at the dock and each customer will receive a sightseeing cruise on an alternate date.

Private Charters

  • A deposit of $500 is required to reserve the vessel for your event.
  • If the charter is cancelled by the party, the deposit will not be refunded.
  • If the charter is cancelled by Collingwood Charters, a full refund will be given to the customer.
  • In the unlikely event that the vessel is unable to depart due to weather, the customer will have the option of having the event at the dock or choosing another date subject to availability.
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